Conversational AI Ebook Bundle
Get my ebooks "How to be a GREAT Conversation Designer" & "Mastering Conversational AI Metrics: A Comprehensive Guide to Chatbot Performance Evaluation and Optimisation" in a single bundle for a single price.
How to be a GREAT Conversation Designer
10 years ago you would not have found anyone with the skill of ‘Conversational Designer’ or ‘Conversational AI Analyst’ or “Chatbot architect’, or any of the 30 other Conversational AI (CAI) related job titles we have now. A quick search on LinkedIn for Conversational AI brings up more than 9000 results. With the growth of technology comes many opportunities for those who choose, or fall into the world of CAI. If you are working in this niche you may feel overwhelmed, isolated, ignored or worse. That is why I created this ebook.
You will find insights, advice and clear steps you can take to become a GREAT Conversational Designer. This ebook is not about how to build conversations that convert or how to write the best dialogue. This is more about you, your mindset, your career and your continued personal development.
Mastering Conversational AI Metrics: A Comprehensive Guide to Chatbot Performance Evaluation and Optimization
Chances are you're already aware of the transformative power of Conversational AI. Whether you're a seasoned pro or just dipping your toes into the world of chatbots, you're in the right place. Welcome to "Mastering Conversational AI Metrics: A Comprehensive Guide to Chatbot Performance Evaluation and Optimization."
Now, let's address the elephant in the room: metrics. Ah, the word alone might send shivers down your spine or perhaps spark a glint of excitement in your eyes. Either way, metrics are the unsung heroes of any successful Conversational AI strategy. They're the compass that guides your chatbot's journey, ensuring it's not just chit-chatting away but actually achieving meaningful goals.
Why This Book?
You might be wondering, "Why another book on metrics?" Well, here's the thing—metrics in the realm of Conversational AI are a different beast altogether. They're not just numbers; they're the pulse of your chatbot, indicating its health, effectiveness, and its alignment with your business objectives.
From this point forward, I'll be using the term 'conversational AI' as an umbrella for chatbots, voicebots, digital assistants, and the like. Feel free to tailor the terminology based on your conversational AI's specific channel or role.